Book Review: Leadership and Self-deception

I normally hate business books written in a fictional fable storytelling style. But for some reason I managed to read and enjoy this one - with one or two minor annoyances which we can cover later.

The book suggests that sometimes we cause our own problems, or at least make problem situations worse through our own attitudes and behaviours. We do this when we fail to view other people as people - instead viewing them as object, and view their needs and desires as less important than our own.

( amazon.co.uk | amazon.com )

Book Review: Zapp! The Lightning of Empowerment by William C. Byham & Jeff Cox

Joe has a problem: everyone wants more, and no-one wants to do more than the bare minimum. Joe can't figure out what to do. He says "do a better job!" and they don't, he says "if you don't do a better job you'll get sacked", they don't do a better job, they get demoralised, and worse - they don't get sacked. Oh woe, poor joe, oh no, he doesn't know what to do, whatever can joe do? Of course... Zapp!
[amazon.com][amazon.co.uk]